The first monthly statement is where the numbers stop being theoretical. Here's what's actually on it and how each figure is meant to reconcile against your own records, not just take on trust.
What's on it
- Total order value, split by fulfilment type — pickup, delivery, eat in.
- VAT, calculated at item level rather than a flat rate — see understanding VAT on eat-in vs. takeaway for why that distinction matters to the total.
- Tips and service charges, tracked separately from order value — covered in tip and service charge settings explained.
- Card processing, charged separately by Stripe at their own published rate and always shown as its own line.
- Nomvo's subscription charge — a fixed £69 a month (or the annual rate, billed once a year), the same figure whatever your order volume was.
Why nothing here moves with volume
Coming from a marketplace, it's natural to look for the line that changes with how busy you were — that's usually the biggest number on a commission-based statement. On Nomvo there isn't one. The subscription charge is the same in a record month as it is in a quiet one, so a strong month keeps everything it earns above the fixed cost, instead of paying more for the privilege of a good week.
The check worth doing on the first one
Pick a handful of orders at random and trace them through: the order total, the VAT applied, any tip or service charge. If those numbers match what you'd expect from the order itself, the statement is doing its job — a reconciliation pass shouldn't turn up surprises, this month or any month after.
No setup fee, no contract, cancel any time. Nomvo is £69 a month, or £54 a month equivalent billed annually — no commission on any order.
